Training

Certificate II Retail

This course is the standard entry level for people wishing to establish a career in the retail industry. You will learn how to provide product and service advice in a retail store, sell products and provide service, operate a register/terminal, sell, advise and recommend specialised products, and store, rotate and merchandise stock.

This course is delivered by Central Queensland Institute of TAFE.

Program
 

Semester 1, 2011

SIRCOM001A

Communicate in the workplace

Core

SIRXCCS002A

Interact with customers

Core

SIRXCLM001A

Organise and maintain work areas

Core

SIRXIND001A

Work effectively in a retail environment

Core

 

 

 

Semester 2, 2011

SIRXCCS001A

Apply point of sale handling procedures

Core

SIRXICT001A

Operate retail technology

Core

SIRXOHS001A

Apply safe working practices

Core

SIRXFIN001A

Balance point of sale terminal

Elective

 

 

 

Semester 1, 2012

SIRXINV001A

Perform stock control procedures

Core

SIRXRSK001A

Minimise theft

Core

SIRXSLS001A

Sell products and services

Elective

SIRXSLS002A

Advise on products and services

Elective

VPC160

Vocational placement

Vocational placement

 

 

 

Semester 2, 2012

SIRXMER001A

Merchandise products

Elective

SIRRRPK014A

Recommend specialised products and services

Elective

VPC160

Vocational placement

Vocational placement

Other courses available include:

BSB51107 Dip Of Management
The Diploma of Management program is flexible delivery which means a student can start at anytime, study at home and be self paced. Assessments are based back into the organisation so that the student becomes more familiar with their own organisation’s management processes.

BSB40807 Certificate IV in Frontline Management
Is also flexible delivery however workshops can be arranged if required

SIT30207 CERTIFICATE lll in Retail
Is an online program like our Cert II in Retail, where students can study at their own pace with teacher support. Placement into the Retail industry is required.

WRB20307 Cert II in Retail Cosmetics
Is offered both as a school based program and regular program studied on TAFE campus.

Recognition of Prior Learning
Existing workers in the any industry can also be recognised for their current skills and knowledge and can gain credit off qualifications. For more info, visit: http://www.skillingsolutions.qld.gov.au/ 


 


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