| General Information | TOP |
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What is Coal to Coast Jobs?
Coal to Coast Jobs has been designed to provide up-to-date, helpful information on life, work and play in one of Queensland’s most desirable and prosperous locations; the Mackay Whitsunday Isaac region. Coal to Coast Jobs makes life easy for both employers and jobseekers with an easy-to use search function, a simple registration process and additional features including job alerts, employer-candidate matching, pre-filled job applications and easy uploading and storage of resumes. How do I register? To register as a jobseeker, go to the Jobseeker Registration page. To register as an employer, go to the Employer Registration page. Once you have registered, you will receive a welcome email. Who can access my information? Coal to Coast Jobs will not give out your personal information, whether you are a jobseeker or an employer. Jobseekers who elect to take part in the job matching database will have their personal information protected and will be identified by a unique identification number. At no time will the jobseeker’s name, contact details or names of previous employers be released. I’ve forgotten my password. Jobseekers, click here to have a password reminder emailed to you. Employers, click here to have a password reminder emailed to you. How do I delete/suspend my account? Yes, you can have your account deleted by sending an email request to admin@coaltocoastjobs.com.au. Jobseekers - If you would like to suspend your account without cancelling it (be removed from the job-matching database and stop receiving job alerts), login to your account and:
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How do I update my contact details?
Login to your account and click on the ‘manage my account’ icon. Update your details and click on the ‘update profile’ button. If you would like your password to remain the same, leave these fields blank. How do I change my password? Login to your account and click on the ‘manage my account’ icon. Type a new password into the two password fields. Click ‘update profile’. How do I apply for a job? Jobseekers can apply for jobs in two ways: 1. Click on the ‘apply for this job’ button located in the job ad. This will open your ‘work & educational profile’ so that you can review it and edit it as necessary before sending it.You can also attach a resume and/or cover letter to the application if you wish. Your profile (and any attachments) will be sent to the employer via email. 2. If you wish to apply for a job via the postal address details located in the job advertisement, you will need to quote the job reference number to the employer. The reference number is C2C[jobname] (replace this field with the appropriate job name).How do Job Alerts work? Once you have registered for Job Alerts, automatically generated emails or sms text messages (depending on the option you choose) will be sent to you each evening listing all new jobs that were listed that day matching your preferences. Job alert preferences are also used to match jobseekers with employers who have job opportunities with criteria matching the jobseeker’s preferences. How do I set up Job Alerts? Login to your account, and click on ‘set my job alert preferences’. You will need to set up separate job alerts for each type of job you are interested in receiving alerts for. How do I cancel Job Alerts? To cancel Job Alerts, log in to your account and click on ‘set my job alert preferences’. Click the trash can icon next to the job alert you wish to delete. To cancel all job alerts, delete all job alerts in the list. Please note: Job alert preferences are also used to match jobseekers with employers who have job opportunities with matching criteria. If you want to cancel your job alerts but still remain in the job-matching database, click on the edit icon beside each of your job alert preferences and tick the ‘no alerts’ button. How does the job-matching service work? Coal to Coast Jobs offers an Employer-Jobseeker Matching service. If you choose to be included in the candidate database, your work/educational profile will be visible to employers who may choose to contact you if they have opportunities matching your profile. Your details will remain anonymous at all times. Your name, contact details and the company/companies you’ve worked for will not be visible to the employer. If an employer is interested in contacting you about an opportunity matching your preferences, you will receive an auto-generated email advising you that an employer is interested in your profile and you will have the choice whether or not to respond. The information you provide in the ‘set your job alert preferences’ will be used to match you with employers who have jobs with matching criteria. The job-matching service is optional. If you do not wish to have your profile included in the database, un-tick the box at the bottom of the ‘update your work & educational profile’ page. |
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| Employers | TOP |
| How does the job-matching service work? Jobseekers have the option to include their profile (outlining work & educational history) in the job-matching database. Employers search for potential job candidates in the same way as a jobseeker would search for a job – by selecting the classification (administration, engineering) and type (fulltime, part-time etc) details of the job being offered. The database will display a list of jobseekers who have indicated that they are looking for jobs matching the search criteria. Employers can browse the jobseeker profiles and view details of their work & educational history (jobseeker name, contact details and names of previous employers will be hidden). If a jobseeker of interest is found, the employer can click on the ‘contact jobseeker’ icon and an auto-generated email will be sent to the jobseeker, providing them with the employer’s contact details. The jobseeker then has the option to contact the employer if they want to. How do I search for suitable candidates? To search for jobseekers who have chosen to list their profile in the candidate database, login and click on the ‘search for jobseekers’ icon. Select the job classification and type according to the job vacancy you are looking to fill. Click on ‘search for jobseekers’. The search results will provide work & educational profiles of all jobseekers who have indicated that they are looking for jobs matching your search criteria. You can then review the profiles of the candidates listed and decide whether or not you wish to pursue contact to discuss your job vacancy. How do I contact a suitable candidate? If you find a jobseeker listed whom you are interested in contacting, click on ‘contact this jobseeker’. An auto-generated email will be sent to the jobseeker advising them of your name, company and contact details and notification that you would like them to contact you regarding an opportunity. The jobseeker then has the choice whether or not to respond. How do I advertise a job vacancy? To advertise a job vacancy, login to your employer account and click on the ‘advertise a job’ icon. Fill in the details of the job vacancy, select the staff member who is to receive correspondence for that vacancy and choose the duration of your ad. When details are complete, click the ‘place advert’ button. Your job advertisement will now be visible to jobseekers. Your company’s logo will appear on your job advertisement (if you have uploaded one via the ‘update your profile’ section). How do I add/update my logo? Your company logo is visible on the ‘our employers’ page and on all job advertisements. To add or update your company logo, login to your account and click on the ‘update your profile’ icon. On the ‘update your profile’ form, click on ‘browse’ and navigate to the location where your company logo is stored. Click on your logo, then click ‘open’. Click on the ‘update profile’ button. Your logo should now be updated. How do I update my contact details? To update your company contact details, password and email address used for login, click on the ‘update your profile’ icon (once logged in). Update your details as required and click ‘update profile’. Note: If you select a different email address, it will become your new login. How do I add additional staff members? Coal to Coast Jobs allows you to assign staff members to be the contact person for specific jobs advertised. To add/edit your staff contacts, login and click on the ‘manage staff’ icon. You can add as many staff members as you like. A list of your staff will appear in the ‘advertise jobs’ form so that you can select the appropriate contact person for the job you are advertising. How do I edit staff contact details? To edit the contact details of your additional staff members, login and click on the ‘manage staff’ icon. Click on the pencil icon next to the staff member who’s contact details you wish to edit. When you are finished editing, click ‘update staff member’. How do I cancel a job advertisement? To cancel a current job advertisement, login to your account and click on the ‘view past & current job adverts’. Find the job advertisement you wish to cancel and click on the ‘remove this job’ icon. The cancelled job advertisement will still appear in the list so that you can re-advertise it at a later date if you wish without having to re-enter all of the details. How do I re-advertise a previous job? To re-advertise a previously advertised job, login to your account and click on the ‘view past & current job adverts’. Find the job advertisement you wish to re-advertise and click on the ‘readvertise this job’ icon next to it. You will be taken to the ‘advertise jobs’ form where you can edit the job advertisement before posting it. How do I update my profile on the ‘our employers’ page? To update your company name, profile, logo or website address information that is displayed on the ‘our employers’ page, login to your account and click on the ‘update your profile’ icon. Update your information as required, then click the ‘update profile’ button. Can I have multiple employer logins for the same company? There is provision for only one email address and password login per company. This is to avoid duplicate employer profiles in the ‘our employer’ section. The login details will need to be provided to all staff needing to access the account. You can, however, add multiple staff contacts via the ‘manage staff’ section. This allows specific staff members to be allocated as the contact person for a specific job. You can have as many additional staff as you require. Note: All staff will need to use the same email address and password to login to the employer account so remember to notify staff of the login details! |
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| Troubleshooting | TOP |
| I’m having trouble updating my profile. First, try logging out of your account and then logging back in again. If this does not fix your problem, please email admin@coaltocoastjobs.com.au |
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